A little clarity
Good questions. Clear answers.
Everything you need to know about choosing your pack and placing your order.
How do I choose my pack?
Each product comes in a 2-, 3-, or 6-pack. The 6-pack is selected when you open a product page. You can switch packs before adding to your bag. Glow Ritual comes in tubs; the other products come in bottles.
How much is shipping?
For the main product offers in the United States, a 2-pack has a $12.99 shipping charge. The 3- and 6-packs include free shipping. Check the final shipping total at checkout, especially when combining multiple packs.
Is my order a subscription?
No. The 2-, 3-, and 6-pack offers are one-time purchases. Any subscription offered separately requires your explicit agreement to its price, delivery schedule, and terms.
Can I add another product to my pack?
Where available, the optional boxes on the product page let you add one bottle of Strong Within, Beauty Bloom, or Night Muse for $29 each, or the digital Second Spring Guide for $19. These additions are not selected automatically and do not add shipping to your main pack.
Where can I read product details and directions?
Read the product page and the final product label for ingredients, serving directions, and warnings. If you need help finding a specific detail, email support@tryelixi.com.
How can I get help with an order?
Email support@tryelixi.com with your order number and the email address used at checkout. Tell us what you need help with so we can look into your order.
Do you ship outside the United States?
The offers and shipping rates shown on this store are for United States orders. International shipping is not currently offered.